Business Profile

Description: Indyme Solutions designs and markets the Smart Response suite of customer engagement and product protection solutions. Smart response is powerful messaging gateway which, in its simplest form, instantly connects shoppers with sales associates. Beyond customer engagement, Smart Response seamlessly integrates many facets of store operations and loss prevention including shopper assistance, product protection and security, fitting room management, video analytics, customer surveys, traffic counting and queue management. As the primary in-store messaging gateway, Smart Response also has a comprehensive database that collects and summarizes vital operational statistics allowing retailers to optimize their workforce and maximize revenues while reducing shrink. Installed in over 25,000 stores, Indyme is the world’s leading provider of customer engagement solutions to the retail industry.