Business Profile

Description: SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. With over 15 years of experience, SatisFacts currently helps 3 million units measure and market their customer service, increase NOI, and manage their online reputation. - Annual Resident Satisfaction Surveys with included action planning and educational support - Insite® Resident Feedback Programs for Move-Ins, Work Orders, Unclosed-Traffic, Pre-Renewal, and Move-Out - Reputation Management with the option to feed online reviews to property pages on ApartmentRatings.com via the Verified Resident Program™ - Snap Resident Satisfaction Surveys for quickly and easily collecting useful resident feedback to guide the strategic decision-making process for your business - Associate satisfaction and engagement surveys - Education and consulting programs tailored to your business goals